We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint. This website privacy policy is divided into the following sections:
This privacy policy relates to your use of our Arlene Bohn Art website only. Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional or the same products and services available to you. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website. We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies and similar technologies’ below). We also collect personal information about you from other sources as follows:
This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why. The legal bases we may rely on include:
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
| When information is collected | What information we ask for | How and why we use your information |
|---|---|---|
| When you register with us | Contact details: your name and email address | We ask for this: - to create and manage your account with us - to communicate with you about your account - to carry out or excercise our rights and obligations arising from any registrations. - to notify you of progress or any issues in fufilling your registration agreements we make. - to provide after registration support. We will keep this information until: - you close your account with us - we close your account |
| When you contact us | Contact details: your name, email address and message you send | We ask for this: - to communicate with you about your account - to communicate with you about your messages sent - to carry out or excercise our rights and obligations arising from any contact messages. - to notify you of progress or any issues in fufilling or responding to your messages. - to provide support. We will keep this information until: - you close your account with us - we close your account |
| When you fill out our Portrait Survey | Contact details: your name, email address, country and survey details you submit | We ask for this: - to communicate with you about your Custom Portrait Survey - to collect survey details of what type of Portrait you request - to fufill custom orders. - to provide a way to purchase custom commission Portraits and other custom or non custom artworks through bank E-Transfer. - to carry out or excercise our rights and obligations arising from any custom and non-custom orders. - to notify you of progress or any issues in fufilling your order agreements we make. - to provide after sales support. We will keep this information until: - you close your account with us - we close your account |
| When you order our products | Contact details: your name, email address, shipping address and products ordered | We ask for this: - to communicate with you about your product purchases - to process an order you have made. - to ship your orders - to carry out or excercise our rights and obligations arising from any orders. - to notify you of progress or any issues in fufilling your order agreements we make. - to provide after sales support. We will keep this information until: - you close your account with us - we close your account |
- We routinely share your name and delivery address details with PayPal, Canada Post and or Ups.
- This data sharing enables them to dispatch the goods you ordered from us directly to you.
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website.
We use cookies and other similar tracking technologies such as sessions, action atributes (when you fill out our forms or view our subscription content pages), google analytics, reCaptcha on our website.
These help us recognize you and your device and store some information about your preferences or past actions.
For further information on our use of cookies, please see our Cookie Policy .
For further information on cookies generally visit All about Cookies.
We would like to send you information about our products and services, competitions, promotions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post or email. We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you fill out our pop-up email subscriber form. If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that Arlene Bohn Art OR our Data Protection Officer, Arlene Bohn, can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
This website privacy policy was published on 2021-04-01 and last updated on 2022-01-08.
We may change this website privacy policy from time to time, when we do we will inform you via email if you are a registered member and or by post.
Please contact us OR Arlene Bohn, our Data Protection Officer, if you have any questions about this privacy notice or the information we hold about you. If you wish to contact us OR contact Arlene Bohn, our Data Protection Officer, please fill out our contact form on our website: CONTACT page. or write to Arlene Bohn Art, P.O. Box 308, Elkford, BC, Canada, V0B 1H0.